Clear expectations while RocketShift grows.

These Early Access Terms apply to pilot, trial, Foundation Plan, and other early-access use of RocketShift. By creating or using a workspace, the business or organization responsible for that workspace agrees to these Terms and the RocketShift Privacy Policy.

The person creating or administering a workspace confirms that they are authorized to act for that business and to invite employees or other users. If a separate signed order form or pilot agreement conflicts with these Terms, the signed document controls for that workspace.

RocketShift is an evolving workplace-operations service. Features, interfaces, mobile builds, integrations, availability, and documentation may change as the product is tested and improved. Some functions may be labeled beta, preview, pilot, or coming soon and may be changed or removed.

RocketShift will use reasonable care when making material changes, but early access is not a promise that every planned feature will launch or remain unchanged.

The workspace owner is responsible for authorized use of the workspace, accurate roles and store assignments, account security, and the legality and accuracy of data submitted to RocketShift.

The workspace owner is also responsible for giving employees any notices and obtaining any permissions required by employment, privacy, wage-and-hour, location, or other applicable laws. RocketShift provides operating tools; it does not make employment, payroll, tax, legal, or disciplinary decisions for the business.

Users must not misuse the service, attempt unauthorized access, interfere with another workspace, upload malicious material, use RocketShift for unlawful surveillance, or rely on the service for emergencies.

When a workspace enables location verification, RocketShift may request a one-time device location during a clock-in or clock-out action. RocketShift does not continuously track employee location in the background.

The precise coordinate is used to evaluate the clock action. New punches retain the resulting review status and relevant policy evidence rather than a precise latitude-and-longitude history. Workspace owners decide whether to enable the feature and remain responsible for employee notice and lawful use.

Schedules, punches, tasks, time-off requests, announcements, notes, and other work records may be visible to authorized owners, managers, and support personnel as needed to operate and support the workspace.

The workspace owner and its users retain ownership of the business and user data they submit. They give RocketShift permission to host, process, back up, transmit, and display that data only as needed to provide, secure, support, and improve the service.

RocketShift handles personal information as described in the Privacy Policy and does not sell employee data, business data, profile information, location data, or usage data.

Fees, trial length, included locations, rate-lock periods, and billing dates are determined by the plan or signed order accepted by the workspace owner. Unless that plan says otherwise, fees are charged in advance and are non-refundable except where required by law.

RocketShift will give reasonable advance notice of a material price change before the next renewal period. Adding locations or optional paid services may change the amount due. Taxes are the customer’s responsibility unless RocketShift is required to collect them.

Early-access support is available through the in-app Help Center or hello@rocketshift.app. RocketShift prioritizes security incidents, inability to access an active workspace, and failures affecting time-sensitive store operations, but does not promise a specific response or resolution time unless a signed agreement says otherwise.

Maintenance, third-party failures, internet outages, testing changes, and unexpected incidents may interrupt service. Customers should keep appropriate payroll, schedule, and business-continuity procedures outside RocketShift during early access.

RocketShift uses reasonable technical and organizational safeguards, including encrypted connections, access controls, backups, monitoring, and tenant boundaries. No online service can guarantee uninterrupted operation or perfect security.

Workspace owners and users must protect sign-in methods, promptly remove access for people who should no longer use the workspace, and report suspected unauthorized access to hello@rocketshift.app.

RocketShift keeps workspace and operational records while an account is active and as reasonably needed afterward for security, backup integrity, legal obligations, dispute resolution, and reliable business history.

An authorized workspace owner may request an export or workspace closure. RocketShift will explain the available export format and any records that must be retained. Deleted production data may remain temporarily in protected backups until normal backup-retention periods expire.

RocketShift and its software, designs, documentation, branding, and related technology remain RocketShift property. Subject to these Terms, customers receive a limited, revocable, non-transferable right to use the service for their own internal business operations.

Customers may provide ideas and feedback voluntarily. RocketShift may use that feedback without restriction or payment, but will not treat customer confidential data as public feedback.

The right to use RocketShift is limited to the customer’s own internal business operations. A person or organization that develops, markets, or provides a product or service competitive with RocketShift may not access or use the non-public service without RocketShift’s prior written consent.

Users must not access or use RocketShift to monitor, analyze, evaluate, or benchmark its availability, performance, features, functionality, workflows, or design for a competitive purpose; build or improve a competing product from non-public access to RocketShift; or copy protected features, interfaces, documentation, or other RocketShift materials.

Users must not reverse engineer, decompile, disassemble, or attempt to derive source code, underlying algorithms, non-public APIs, or non-public file formats; scrape, crawl, index, data-mine, or use automated means to extract non-public service content; circumvent access, security, usage, or technical restrictions; or assist another person in doing so, except to the limited extent a restriction cannot lawfully be waived.

These restrictions do not prevent an authorized customer from exporting or using its own Customer Data, using documented RocketShift export or integration features, or exercising data-portability or interoperability rights that applicable law does not permit RocketShift to restrict.

A workspace owner may stop using RocketShift and request closure. RocketShift may suspend or terminate access for nonpayment, material breach, security risk, unlawful use, harm to the service or another customer, or discontinuation of an early-access program.

When practical, RocketShift will give notice and an opportunity to cure before suspension or termination. Immediate action may be necessary for security, safety, legal, or abuse concerns.

To the extent allowed by law, RocketShift is provided “as is” and “as available” during early access. RocketShift disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the extent allowed by law, RocketShift will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost business, or lost data. RocketShift’s total liability arising from the service will not exceed the amount the affected customer paid RocketShift during the six months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations, so these provisions apply only to the extent permitted by law.

RocketShift may update these Terms as the service changes. Material updates will be identified by a new effective date and may be communicated in the app or by email. Continued use after the effective date means the updated Terms apply, unless a signed agreement requires a different process.

These Terms are governed by Texas law, without regard to conflict-of-law rules. Questions about these Terms may be sent to hello@rocketshift.app.